FAQ

Do you have any questions or concerns around eCompareMo and our services, then please have a look at our most frequently asked questions below. It might help you to find your answer quick and easy without time consuming support calls.

About eCompareMo

eCompareMo is a trusted brand when it comes to comparing rates, fees, promos, and any financial product information related to credit cards, insurances, and loans to provide the best option/s for you. We also assist customers with any query through our highly-trained call center, and facilitate the application process once they’ve chosen a product.

Our aim is to provide our customers with an efficient, fast, and easy comparison of bank and insurance products and assist them with any applications they want to proceed. Through our user-friendly eCompareMo.com website, you can apply whenever and wherever you are.

The initial step is to register online at the eCompareMo.com portal using your email address. You will then receive an email confirmation that you’ve been successfully registered with a link that directs you to the signup page. It will require you to fill the boxes with your personal information which will then be used for the application process in case you decide to get a credit card, loan, or insurance. If you have other questions, you can contact our helpdesk at (02) 8-424-2950.

No. All application at eCompareMo.com website has to start with a registered email account. We will also be sending across newsletter and other promotions via your email that you shouldn’t miss.

Yes. Call us anytime from 9 a.m. to 6 p.m. (Monday until Friday) at (02) 8-424-2950 and we’ll assist you with your application.

The eCompareMo headquarters is located and registered at 1781 N. Garcia Street, Makati City 1210.

There are dozens of top banks and insurance firms that are in close partnership with eCompareMo. Our partners provide a wide range of credit card, loan, and insurance product selection that are made to suit your lifestyle and needs.

Yes, you can. All you need to do is to complete each application separately and completely.

We will contact you and inform you of the next step.

Yes. Start by entering your exact location in the application form. The comparison calculator will appear afterwards and provide you with information based on your location.

To know the best options based on your profession, you can provide us information about your career, gross, and annual family income. You can also view more details of the products to know the best one that suits your needs.

Each bank are different from one another, and they may have different processes. However, you can check Banking Products to know more about their processing time.

Yes, you can. We work towards your convenience and preferred option. We will deliver and take the required forms and added requirements from your office/house. For more details, contact our call center at (02) 8-424-2950.

You can check more about our company at the ‘About Us’ and ‘Terms and Conditions’ tabs located at the bottom left part of our website.

Yes. To get more information, you can directly call our hotline at (02) 8-424-2950.

Our customer service representatives are available every Monday to Friday from 9 a.m. to 6 p.m.

Anytime and anywhere you are with internet connection. You can be on your personal computer, laptop, tablet, or smartphone.

Yes. All information relayed to us by our clients are kept confidential in our highly secured database.

You will receive a confirmation via email and the contact number you left with us.

No. Since all required documents have to be checked by our analyst and a representative from the bank/insurance company, it might take a few days. Expect an email and a call from us as soon as we’ve reviewed completely all your credentials.

For more details about our list of products and services, you can directly call our hotline at (02) 8-424-2950. All your queries will be assisted by our highly-trained and accommodating agents.

Complaint

Please check your email inbox and spam folder. We’ve received reports that some of their confirmation emails get sent in their spam folder. For more details, you can contact our call center at (02) 8-424-2950.

You can claim your approved insurance directly through the issuing insurance company. Check Insurance products to get their contact details and for more information.

Please check if your details are complete. For details, our customer service hotline are open to answer your queries from Monday to Friday, 9 a.m until 6 p.m. Call (02) 8-424-2950.

Technical Problem

Please check if you’ve left any important boxes unfilled. You must also check if your internet connection are stable before proceeding with your registration.

Not yet. However, our website is mobile responsive and can be accessed using your smartphone and tablet.

Product Information

We work closely and directly with our partner banks and insurance companies. All information presented on our eCompareMo website are reviewed and approved by the said establishments.